There is seem to be a bug within Office 365 where if you have a previous office licence and change over to a new office 365 licence it seems to hold the old licence and make your office application an unlicensed product. This would disable certain application functionality. All you have to do is to manually remove these licences:
Before you navigate anywhere you need remove all office credentials or any credentials that are related.
Using ospp.vbs script
C: \\Program Files\Microsoft Office\Office16 if you are using 64Bit
C:\\ Program Files (x86)\Microsoft Office\Office16 if 32Bit.
After you run this command you need to find out which licence you want to uninstall. Then Run the Below Command:
After you have remove these licences you will need to sign in again.